Member Directory

McCarthy & Stone Management Services (MSMS) was set up in 2010 to mirror McCarthy & Stones Vision and Values through the management of its developments; aiming to provide Homeowners with a first-class management service while supporting an enjoyable and independent lifestyle. At the heart of McCarthy & Stones operation is a policy of regular consultation with its Homeowners that it believes helps build trust, reassurance and peace of mind that is so important, not only to its Homeowners but also their friends and family, and ultimately delivering a Greater Life in Later Life.

Napier Management Services Limited is an established, professional and friendly property management business that covers all management aspects of small to large properties in Bournemouth, Southampton and throughout Wiltshire, Hampshire and Dorset. We now have offices in Bournemouth, Southampton and Fordingbridge. Established in 1994 Napier are members of ARMA (The Association of Residential Managing Agents - www.arma.org.uk) whose founding aim is working towards high standards and services for lessees and freeholders. Napier have achieved this by ensuring a high staff to block ratio and by retaining long term quality staff. We arrange designated Bank Accounts for each managed property, ring fenced to safeguard clients service charge monies. We offer sensibly priced service charges with no hidden charges or commissions We can discuss a bespoke management service to suit individual requirements We provide very regular site visits We hold Professional Indemnity Insurance at up to 1m per claim

Omnia Estates Ltd was created to offer a highly focused property management service to property owners. Our main philosophy is that our managed properties must be within 1 hour's drive time of our head office, to enable us to provide a fast, efficient, cost effective and pro-active service. If properties require our expertise in management that are further afield we will liaise with the board directors and/or property owners to still enable a smooth and cost effective management service structured to the individual building requirements. All our buildings have a dedicated web site set up that acts as an information site for all visitors, with a password protected back up site, that contains, accounts, insurance details, minutes of meetings etc, all of which can be downloaded. Furthermore, all documentation including purchase invoices, bank statements etc are always made available upon request. When competing with national management companies we regularly achieve service charge budget savings, and rarely exceed budgets. We achieve this by competitive management charges, no hidden extras, regular comparisons against budgets, large purchasing power, and the use of competitive local suppliers. Over and above any individual qualifications all our staff are trained, relating to their field of expertise. As a local privately owned company our reputation is important to us. All staff members are fully committed to delivering high levels of customer service and all staff, including directors, are contactable at all times.

Omnicroft is a long established, family owned and run managing agent delivering an exception block management service to RMCs, RTMs and freeholders in London and the south east. Brother and sister team Tracy and Warren oversee an extended family of property managers and accounts staff, dedicated to the highest levels of customer care that the national agents are unable to provide. With over 3000 units under management, our diverse portfolio means there is rarely an issue we have not encountered before, so you will have confidence from the start that you're in safe hands. Speak to us today about transitioning from your current agent to one that is proud of its longevity, passion and technical acumen.

Pennycuick Collins is a firm of Chartered Surveyors specialising in Residential Service Charge management and able to offer a comprehensive service to Resident Management Companies, RTM companies and Investor Freeholders. We offer a personalised service where you will deal directly with your dedicated Property Manager and their support teams who make use of an information sharing systems to ensure all information is up to date. Our service charge management is supported by the other departments in the firm. Building Consultancy can deal with all project management and Health & Safety matters whilst our Leasehold Reform team are specialists in enfranchisement, lease extensions and all aspects of leasehold reform law and practice. We can also offer advice on service charge disputes and challenges in the Tribunal. Our Commercial team is able to offer expertise in the case of mixed use buildings whilst the Insurance Agency can provide a superb claims and renewal service.

Pinnacle Property Management Limited are specialist Block Managers formed in 2002. We act for a number of National House-builders and Resident Management Companies. We provide specialist property management advice to over 6000 properties across the South of England and the West Midlands. We are Corporate Members of the Association of Residential Managing Agents (ARMA) and are certified to ISO9001 and ISO14001 Standards. Each year, we provide our professional bodies with evidence of sufficient Professional Indemnity Insurance and copies of Independent Auditors Reports of our Client Accounts. A privately owned property management company currently employing over 35 people to deliver its services. Our fresh, practical and hands on approach to property management has proved to be very successful at building long term relationships with both property developers and Residents. We understand the importance of providing an efficient and reliable service especially in an industry where this frequently does not occur. Our current residents and developers have seen great improvement since introducing Pinnacle Property Management to their developments. We are able to look after all aspects of management efficiently, and ensure all residential and commercial property issues are run in a professional manner.

Plymouth Block Management

With offices in London and Cheshire, Premier Estates specialises in the provision of award winning estate management services to over 18,000 homes situated throughout England and Wales. Premier Estates reputation for the delivery of a quality service is due to our guiding objectives of ensuring that the homes we manage are well maintained, safe, happy places to live that are owned by happy leaseholders. We know we achieve these objectives because our customers tell us that we do. In a recent customer satisfaction survey, over 96% of Residents Management Company directors rated our service as excellent. Premier Estates has been recognised at the Property Management Awards more than any other company in the industry, having won their Customer Service award, Property Management Company of the Year and employing the winner of the Young Property Manager of the Year. Working with residents, freeholders and developers; Premier Estates will not disappoint.

Rebbeck Brothers is a firm of chartered surveyors and property managers located in central Bournemouth. We offer a professional management service to around 135 blocks, working closely with both resident management companies and freeholders to protect and enhance people homes and investment. Our team of qualified and experienced property managers are dedicated to excellent customer service and we always aim to deliver what we promise.

Rendall & Rittner manages a large and growing residential property portfolio. From traditional mansion blocks to substantial mixed-use developments, we currently look after more than 60,000 individual units. We're committed to a personal approach to residential property management, focusing on high-quality customer service and exemplary professional practice. Our membership of ARMA and RICS, together with FSA registration, demonstrate our full compliance with the RICS Service Charge Management Code. We also observe the terms of the Landlord and Tenant Act, the Commonhold and Leasehold Reform Act and all legislation relevant to the workplace and residential/mixed use buildings.