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This is a concise guide from RICS on best practices for Property Managers. It emphasises the key roles of managing commercial properties on behalf of landlords, including rent collection, service charge administration, and building management. The guide also highlights the importance of effective communication, legal compliance, and risk management in areas such as health and safety and tenant relations. Special sections address mixed-use developments, portfolio management, and offshore ownership.

Building safety culture has dominated change in our sector over recent years. To help managing agents consolidate their understanding of current requirements and best practice in health and safety we’ve created a comprehensive new guide for residential property managers on health and safety.