Join the ranks of leading Management Agencies and Housing Associations who have aligned themselves with the highest professional standards in the industry by becoming a member of The Property Institute.
Membership is more than just a badge – it is the validation of expert knowledge and assurance of up-to-date information that helps your business succeed.
Don't miss out on the advantages of being a member of The Property Institute. Take action now and elevate your property management business to new heights.
Standards We Uphold
Membership of TPI is voluntary so companies who join are showing a clear commitment to providing the best customer service and operating to the highest possible standards.
Consumer Charter & Standards
TPI Company members must operate and abide by the principles of our Consumer Charter and Standards, which help to raise professionalism and best practice among those operating within the sector.
The Consumer Charter and Standards are a milestone for consumer protection in the residential leasehold sector. Our Standards ensure a TPI Company member has:
- Have the right professional experience
- Hold service charge money legally and safely
- Have professional indemnity insurance
- Be committed to and bound by professional standards
- Belong to an independent redress scheme.
Consumer Charter & Standards
We encourage future and current TPI Company members to familiarise themselves with our Consumer Charter and Standards. Adhering to these principles enhances professionalism and promotes best practices within the sector.
Raising Standards: Best Practice Guides
To help our members keep up with the latest industry standards, all TPI Companies have access to over 100 exclusive Guidance Notes covering all aspects of block management. These are best practice guides, created by industry experts for today’s property managers. They are regularly updated and reviewed as and where needed.
Membership Benefits
As a Company Member you will gain access to a range of benefits designed to support your property management business and equip your employees with the tools they need to deliver a high level of service to residents.
Membership includes technical support, professional guidance, training opportunities, and plenty more. Managing agents aren't the only industry professionals who can apply for TPI membership. Industry suppliers as well as RMC/RTM companies can join The Property Institute as Company Members.
As a TPI Company Member:
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You will receive the latest news updates and guidance to your inbox through monthly newsletters, quarterly members’ magazines, newsflash emails and building safety bulletins.
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As an accredited Member, your business will be able to display the TPI Company Member logo. Serving as a mark of quality, it will give you a competitor advantage and demonstrate your business works to the highest professional standards.
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Priority booking and member-discounted ticket prices for TPI’s flagship events, including the Annual Seminar, the Annual Conference and our Regional events. These provide valuable networking opportunities and ensure you can keep your finger on the pulse of the industry.
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You and your team will have access to our Community Hub as well as over 100 Guidance notes. These resources are there to assist members in navigating their way through the industry.
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Your company will have access to dedicated technical support, legal and health & safety contact helplines, connecting you with experts who can assist you.
Types of Membership
Managing agents aren't the only industry professionals who can apply for TPI membership. Industry suppliers, as well as RMC/RTM companies can join TPI and benefit from expert guidance and regular sector updates.
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Member
A TPI Member firm meets TPI's Consumer Charter & Standards. A TPI Member will:
- Have the right professional experience
- Hold service charge money legally and safely
- Have professional indemnity insurance
- Be committed to and bound by professional standards
- Belong to an independent redress scheme.
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Associate
Associates are managing agents working towards becoming a Member, but who do not yet meet the two-year trading rule, or who may have had their application for accreditation declined.
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Partner
This TPI membership group is for companies not directly involved in block management, but whose services are essential for managing agents. Members have access to a partner directory when logged-in.
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Network
TPI Network membership is open to any organisation which is not directly involved in the practice of residential block management or which manages only its own portfolio of residential properties, and who wish to benefit from the professional advantages and technical support offered by TPI.
Network members can be:
- Freeholders (including Freehold Managers & Freeholder’s Agents)
- Corporate landlords
- Residential developers/housebuilder
- Housing associations
- Local authorities
- Other Registered Providers
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RMC/RTM Director
This membership is for non-commercial companies involved in the management of their own leasehold blocks who are seeking guidance on best practice.
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Application Process
To become a Company Member of TPI, managing agents must achieve TPI Accreditation.
The full process is outlined in our downloadable Guide to Joining TPI below.
We would normally expect successful applicants for Company Membership to be confirmed within two to three months.
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Sign up and complete the online Membership Enquiry Form. Once reviewed by the secretariat, and depending on your eligibility, you will be asked to complete the full Application, Form. You will need to complete this within six months.
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Upload the requested information to support your application. Your unique log-on details will automatically request several documents, including TPI’s Professional Indemnity Insurance compliance certificate, your complaints procedure and others.
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At the final stage of the application process, you will be asked to state that your company operates according to the principles in the Consumer Charter, Standards and operates within the requirements set out in The Property Institute's Articles of Association and Bye-Laws.
Guide to Joining
Download our Guide to Joining for full information about the application process including supporting documents.
Please note, this version of TPI Guide to Joining will be superseded in mid-January 2025, please ensure you bookmark this page to download a copy of the updated edition.
Company Members undergo a Compliance Review within a three-year cycle. The overall aim of the Compliance Review is to provide an assurance to TPI, its members, clients and leaseholders that accredited members of TPI are complying with TPI Consumer Charter and Standards.
TPI Company Membership Fees 2024/25
| Membership level | Price |
|---|---|
| Member or Associate | from£909 |
| Partner or Network | £1,202 |
| RMC/RTM Director | £339 |
Company Member application fees vary depending on the number of leasehold units managed. Please refer to our 'Guide to Joining' for the most current breakdown of fees. The application fee for Partners/Network and RMC/RTM Co. Directors is £63.00 + VAT. Please note all application fees are non-refundable.
Start Your Application
Complete the Enquiry Form to check if your firm is eligible to become a Company Member:
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If you already have a login, for example as an Individual Member of TPI, you can reuse this account:
Continue with the Application Form
If you are successful with your initial enquiry, you can access your Application Form online to complete the process.