HSE has published step-by-step guidance on how Principal Accountable Person's and those supporting them, should to approach the Resident Engagement Strategy. A range of case studies is also available to help others gain insight on good practice in resident engagement.
The guidance document sets out key considerations and principles to help the Building Safety Regulator
(BSR), Principal Accountable Persons (PAPs) and Accountable Person (APs) engage effectively
with residents.
It is based on research with a wide cross-section of residents.